Liveproduct
Tough Crowd
Feedback from 20 users, before you have 20 users.
Drop in a URL. Synthetic personas research your market, then use your product in live browser sessions, click by click. Each run returns a scorecard, friction findings pinned to the step that produced them, and a ranked fix-list.
- Synthetic usage, not surveys
- Real browser sessions
- Screenshot-pinned findings
- First run free
- Agentic orchestration
- NLP & information extraction
- Data science & evaluation
- Cloud infrastructure
- test files, approximately
- 101
- personas in your free run
- 3
The problem
Pre-product-market-fit research is too slow and too expensive. So founders ship on instinct, and find out why users churned after they churned.
The approach
Tough Crowd simulates usage, not interviews. The personas skip the questionnaire, bounce off your signup form and report where it happened. The sampling frame mandates abandoners, skeptics and critics alongside adopters, so the happy path cannot dominate by construction.
How Tough Crowd fits together
Your URL
Personas
Adopters, abandoners, skeptics and critics
Live sessions
Claude vision driving the real product
Findings
Pinned to the step, with screenshots
Verdict
A scorecard and a ranked fix-list
Re-run after a fix and the change shows as a scorecard delta
What Tough Crowd does
Personas bounce off your form
Instead of answering questionnaires, they use your signup form and report exactly where they got stuck.
Adopters, abandoners, skeptics
The sampling frame mandates critics alongside fans, so the happy path can't dominate by construction.
Re-run diffing
Ship a fix and the next run shows it as a scorecard delta, not a fresh report to reread.
Honest about being synthetic
Synthetic data is a hypothesis, not a finding. The notice that says so is non-suppressible by design.
What’s inside Tough Crowd
- A worker pipeline: personas, snapshot, live browser session, diffing, evaluation, findings, synthesis, artifacts
- Claude-vision Chromium sessions driving the real product rather than a recording of it
- Findings pinned to the step that produced them, with screenshots
- Re-run diffing, so a shipped fix shows up as a scorecard delta
- Built on voice-of-agents, pinned by commit and never forked
Synthetic data is a hypothesis, not a finding. The notice is non-suppressible by design.
Where Tough Crowd stands today
- Roughly 101 test files, with CI, deploy workflows and infrastructure as code
The Tough Crowd tech stack
- FastAPI
- AWS Lambda
- ECS
- React 18
- Vite
- TypeScript
- Tailwind
- Supabase Postgres
- row-level security
- Stripe
- PostHog
- Terraform
Try Tough Crowd
First run is free: three personas, one live session. Paid runs are $8 to $50, by crowd size.
Run your first gig free (opens in a new tab)